Sep 08 2010 
Support Center » Knowledgebase
Knowledgebase Categories
The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

Ordering (38) Login / Download (11)
I'm changing from one platform to another. What do I need to buy for my new platform? Do I need to repurchase books that I already own?What is your shipping policy?How do I download your free demo?What payment methods do you accept?Will sales tax be added to my order?How do I place a gift order?How will my software be delivered?How secure is my payment information?How do I change my payment method from check to credit card?The expiration date is not being accepted.more topics How do I get a Customer ID or Password?The information I've entered keeps getting blanked out.Laridian doesn't remember me.When I try to login it states that I may not have cookies enabled.My session has expired (I just logged in).My session has expired.I click the Download link to the left of the file but no dialog box appears allowing me to save or open the file.I selected the option to have the file emailed to me. Windows tells me there is no program associated with the file.I selected the option to have the file emailed to me. The email I received did not have the file attached.How do I download a Macintosh version of the files.more topics
iPod Installing (5) iPod Navigation (4)
How do I install the iPocketBible text files to my iPod (Windows PC)?How do I install the iPocketBible text files to my iPod (Mac)?How do I uninstall my text files?How do I install the audio files to my iPod (Windows)?How do I install the audio files to my iPod (Mac)?more topics How do I access the Bible text I've installed?How do I sort the audio files in Biblical order instead of alphabetical order?When I am viewing the text and select Listen, nothing plays.When I select some of my text files, no text appears.more topics
General Questions (11) Associates Program (9)
How long does it take to receive a reply to my email?Can I create books compatible with your Bible software?Does Laridian plan to publish [book name]? If not, why not? If so, when?Does Laridian plan to add [suggested feature]? If not, why not? If so, when?The Bible or book I'm using seems to have missing or misspelled words.Can I use your product on more than one handheld computer or Windows PC (spouse, child, friend)?How do I register?How do I sign up to be a beta tester?NASB: What do the asterisks mean?NKJV: What does NU-Text and M-Text mean in the footnotes?more topics What is the Associates Program?How do I sign up for the Associates Program?What types of sales count toward my commission?How can I track my earnings?When will I get my first check?Why do you request my Social Security number?I made a mistake while entering my Social Security Number or Web site URL. How can I fix it?Can I setup my Associates Code on more than one website?I have a question about the Laridian Associates Program that is not answered here.more topics
 Back
 Log in [Lost Password] 
E-mail:
Password:
Remember Me:
 
 Main Categories
 Ordering (38)
 Login / Download (11)
 iPod Installing (5)
 iPod Navigation (4)
 General Questions (11)
 Associates Program (9)
 Search
Home | Register | Submit a Ticket | Knowledgebase | News
Language:

Help Desk Software Help Desk Software By Kayako eSupport v3.60.04